We take the protection of your personal information seriously and are committed to complying with The Data Protection Act 2018. Our privacy policy outlines how we will handle your personal information.
WHAT INFORMATION DO WE COLLECT?
SONO LUXE may collect, store, and process various types of personal data, including:
Information about your computer, geographical location, connection data, and other details related to your use of our website.
Information related to any transactions between you and us on our website, including purchase history, delivery information, and correspondence.
Information that you provide when registering with us, including your email, name, address, telephone number, and preferences.
Information that you provide when subscribing to our website services, email notifications, and newsletters.
Any other information that you choose to send to us.
Bank details, which we may securely store to improve your experience with us and to fight against credit card fraud. You have the right to access, modify, and object to this data processing by writing to us.
Some data may be collected automatically based on your actions on our website, as described in the section on cookies. We collect information that you provide when creating a profile, making a purchase or sale, browsing our website or contacting our customer service.
HOW WE USE YOUR PERSONAL INFORMATION
SONO LUXE only use your personal information for the purposes for which it was collected, such as:
Administering and improving our website.Personalizing your experience on our website.
Enabling your use of the services available on our website.
Delivering goods and services purchased on our website.
Sending statements and invoices and collecting payments from you.
Sending you general commercial communications.
Sending you email notifications that you have specifically requested.
Sending you newsletters and marketing communications about our business that we think may be of interest to you.
Providing third parties with statistical information about our users.
Sending Trustpilot emails to review us.
We will not sell or share your personal information with third parties for marketing purposes, but we may share non-personally identifiable information, such as aggregated user statistics, with third parties without your consent. We may transfer data to subcontracting companies that assist us in providing our services.
All financial transactions on our website are handled through our payment services provider, and we only share information with them as necessary to process payments and deal with related queries. Trustpilot acts as a data processor to help us collect feedback from customers.
OUR COMMITMENT TO YOUR PRIVACY
We take your privacy seriously and are committed to protecting your personal information. We only collect and use data that is necessary to provide our services and improve your experience on our website. We take appropriate technical and organizational measures to prevent unauthorized access or disclosure of your personal information.
If you have any questions or concerns about our privacy policy, please contact us at contact@sonoluxe.co.uk. We may update this policy from time to time, so we encourage you to check it regularly for any changes.